In the previous article, we discussed the underlying driving forces of remote workers role within crisis- (CM), risk- (RM) and business continuity- (BCM) management. We found that the remote worker trend has been accelerated by covid-19 and the accompanied business risks and dangers with remote workers cannot be ignored.
Let us now look at, how in practice, one can manage and mitigate the negative impacts on business continuity, risk, and crisis out of a management perspective.
Since the outbreak of COVID-19, the number of employees working from home has increased exponentially. This paper discusses how this shift to remote working has affected enterprise risk management, business continuity management and crisis management over the last couple of years, along with tips, software tools and processes to help manage this impact. The paper also identifies the key functionality required from pertinent software tools, discusses the effects and primary issues associated with such tools, and provides examples of how these tools have been implemented in practice.