Resources/Product Updates/ Latest Product Updates

Latest Product Updates

September 2022

Email Parsing
Travel Data

Email parsing error notifications

Safeture provides an option to integrate travel booking data by sending booking confirmations to a dedicated email address. These emails will automatically be parsed through a third-party parsing solution, Traxo, to retrieve both booking and traveler data. 

Safeture has now added new error notifications to the parsing process to prevent a failed email parsing attempt from going unnoticed. Safeture performs a check, and if any of the parsed travel data is incorrect, both the user sending the parsing email and the administrators for that account will get an error notification email. This email contains information presenting the cause of the error so that it can be corrected.

August 2022

Web Portal
Partner Dashboard

Chats widget in Partner Dashboard

A new widget has been added to the Partner Dashboard, providing administrators with a complete overview of all ongoing chats for selected accounts.

The list of chats is ordered based on activity, where the chats with the latest activity are found at the top. Clicking on a chat will open up the Communication Module and automatically select the corresponding account. The chats will remain in the widget until archived.

Web Portal
User Settings

Risk trip warning emails for Normal Administrators

As of today, so-called “Normal Administrators” are able to subscribe to the risk trip emails. Normal Administrators have access to certain users within a group or country and have more limited capabilities than Super Administrators. Before this update, only Super Administrators have been able to receive these notifications.

When subscribing to this send-out, you will receive warnings for high-risk trips that have been booked for any user that you have access to in the system. The email is sent once a day and contains all high-risk trips received in the last 24 hours.

June 2022

Web Portal

User Interface Improvements

To improve your user experience, we have made some changes to the user interface of the web portal. The following sectionsof the platform are impacted:

  • Invite and import users
  • Geplante Check-ins
  • Message traveling users
  • Custom alerts Invite and import facilities
Web Portal

Partner Dashboard

Release date: 2022-06-21

Safeture’s Partner Dashboard provides you with a single view of the aggregated risk information of all your clients as an assistance provider.
Web Portal

Facility Clustering

Release date: 2022-06-21

To give a better user experience when displaying many facilities on the Security Overview, an option to cluster facility icons has been added.

To enable clustering, select any of the first three options in the menu. Note that Facilities will not be clustered by country/region – this option is only valid for end-user locations.

May 2022

Whole system

Integration to CAP Worldwide Serviced Apartments

An integration with CAP worldwide serviced apartments (apartment booking agency) is now available. Travel data from CAP WW is treated as hotel bookings.
Whole system

Chat Invitation Translation Options

Automatic translation of invitation messages for new chat requests has been added to the system. The language will be based on the user’s language setting in the app and requires machine translation options to be enabled.

April 2022

Mobile Application

Display of train bookings in the Safeture Mobile Application.

Added support for displaying train bookings in the app.
Email

Location timestamp added to email: "Personnel in incident region"

To provide administrators with more information about the user when an alert has been published near him/her, we have added a column called Last location report to the “Personnel in Incident Region” email.

This part of the email contains a timestamp of when the last known location report was received from the end user’s mobile application, together with the time zone.

Whole System

New alerts

Release date: 2022-04-26

Recently, we have begun a journey towards strengthening our risk intelligence, starting with our alerts. For this release, we have increased the number of risk categories, going from 10 to 21 categories.

March 2022

Web Portal
Dashboard

Updated high-risk widgets in Dashboard

Release date: 2022-03-22

We have updated the widgets containing information on high-risk incidents and users/facilities potentially at risk. The new design gives a clearer overview and makes sure the dashboard is not flooded with too much information at once, for example during large-scale incidents with numerous published alerts at once.

For this update, we have distinguished the users that are near high-risk incidents from those who are in high-risk countries by displaying them in two separate widgets. There is also another widget of facilities near a high-risk incidents.

Web Portal

Updated terminology in the Web Portal

Some of the Web Portal’s terms have been changed to improve the consistency in terminology across the platform. Below you see some examples:

  • “Personnel” has been changed to “User.”
  • “Incidents” has been changed to “Alerts.”
  • “Regions” has been changed to “Countries.”
Web Portal
Email

Support for Train Bookings

Release date: 2022-03-08

The platform now supports train bookings in the system, increasing coverage of traveling users.

Safeture now adds support for train bookings via several integrated sources such as Amadeus, Sabre, Egencia, TravelPerk and Midoco. Currently 32000 train stations are added to the system.

February 2022

Web Portal
Travel Data Module

Enhanced Travel Data Module

Release date: 2022-02-22

Introducing a new interface for the Travel Data Module of the Web Portal and improved logic for integrating traveler data from PNR sources.
Whole System

Midoco Integration

Added support for PNRs integrated from Midoco in Germany.
midogo logo

December 2021

Web Portal

New Communication Module

Release date: 2021-12-01

Introducing a completely new Messaging Module that takes your mass communication to the next level. When an incident occurs, time is precious. Therefore, we have
put usability in focus for you to quickly get your message
through to the right group of people. In the Web Portal, we
have added four new submenus to the messaging module for
you to immediately get started with your desired action.

Chat Interface
Whole System
Email

Alerts sent through email

Release date: 2021-12-21

You can now choose to have traveling users receive alerts via email. The email is triggered for any users – both end-users with the Safeture Mobile Application installed and traveling users added to the platform via a PNR (Passenger Name Record).

Whole System
Email

Email of risk level changes

Release date: 2021-12-21

Whenever a risk level changes in the Safeture Platform, the system can send out notifications via email to different users. Note: risk level changes include both increases and decreases of risk levels.

October 2021

Web Portal

Foldable Menu

Release date: 2021-10-26

New, foldable menu to improve your user experience and simplify navigation.
Web Portal
Dashboard

Notification of changed risk level

Release date: 2021-10-26

New Dashboard Widget: You can now find information on any risk level changes during the last 7 days displayed on the Dashboard. It lists countries with either an increased or decreased overall risk level. 

Daily Dashboard Email: A new section in the Dashboard email with the latest country risk level changes from the last 7 days. 

Web Portal
Users Module

User tags

Release date: 2021-10-26

Discover the flexibility with the new User Tags that let you filter your employees and target your communication to the right group of employees in an instant.

Assign tags based on common denominators such as department, country, role, etc. to better segment your employees. Search for or filter your employees on the User List or Security Overview Map based on common tags. Target specific, more narrow groups of employees with your communication.