Lösungen/Product Details

Product Details

Detailed information on platform functionality.

Mobile Application

In-depth information on the Safeture Mobile Application.

Web Portal

In-depth information on the Safeture Web Portal​.


Learn more about the processes that the Safeture Platform is built upon.

Risk Assessment Methodology

Learn more about the assessment behind the risk levels.

All Product Details

Dashboard Video

Dashboard Overview

The Dashboard gives you a quick overview of your current risk situation. As an administrator, it allows you to identify events that require you to act quickly (such as ongoing emergencies), end-users that are near incidents, missed scheduled check-ins, travelers in risk zones, etc. The widgets on the Dashboard reflect only relevant information.

Image – Dashboard Overview


User Overview

The User Overview widget lists the users who are traveling and those who are not. Traveling is defined as being located outside the employee’s home country, which is automatically detected or set manually. The widget also shows you any employees who have arrived in a new country within the last 24 hours, the number of emergencies, and a list of users registered within the last week.

Image – User Overview Widget

User Overview


If an end-user presses the Emergency button in the Safeture Mobile Application, a new widget will appear on the Dashboard, presenting information about the emergency. The Resolve button allows you to view details about the end-user and mark the emergency as resolved, which ends with a short incident report. 

Image – Emergencies Widget

Emergencies widget

Updated Risk Assessment

Here, you’ll find information on changes to any risk level, both increases and decreases, during the last seven days. You can also download a full list of risk levels for all countries as an Excel file.

Image Updated Risk Assessments

updated risk assessments

Missed Scheduled Check-Ins

A separate widget will appear on the Dashboard when the deadline for a check-in has been missed. It features the option to either read more or message that employee directly.

Reported I’m OK

Here, you’ll find a list of all employees that have reported “I’m OK” in response to a medium or high-risk alert, together with information on the incident.

Image Reported I’m OK

Reported I'm OK

Users In High-Risk Countries

If any user is located within the boarders of a country with an overall risk level of high, information with the names of those affected will appear in this widget on the Dashboard. The Message button allows you to quickly communicate with them to ensure their safety.

Note: The threshold for the severity of risks displayed here is set by default to high, but this can be re-configured on an account level as a part of the onboarding process. The threshold is used to define which users are included in these sections of the Web Portal.

Image – Users in high-risk countries

users in high-risk countries

Users Near High-Risk Alerts

If any user is located within the impact radius of a recent high-risk incident, information with the names of those affected will appear in this widget on the Dashboard. The Message button allows you to quickly communicate with them to ensure their safety.

Note: The threshold for the severity of risks displayed here is set by default to high, but this can be re-configured on an account level as a part of the onboarding process. The threshold is used to define which users are included in these sections of the Web Portal.

Image – Users near high-risk alerts

Facilities Near High-Risk Alerts

This widget presents a list of all facilities with a recent high-risk incident nearby. Once again, you are given the opportunity to read more about the incident and message the facility contacts listed for that facility.

Image – facilities near high-risk alerts

High-Risk Travel Bookings

Here, you’ll find the total number and full list of all employees with travel bookings to countries with risk levels currently considered high or above.

Note: The threshold for the severity of risks displayed here is set by default to high, but this can be re-configured on an account level as a part of the onboarding process. The threshold is used to define which users are included in these sections of the Web Portal.

Image – High-Risk Travel Bookings

high-risk travel bookings


Here, you’ll find all chats prioritized by if they have any unread messages or not, so you can read up on missed ones. The chats can be accessed by an Administrator.

Image – Chats Widget

Manual Check-ins

This widget lists the last 20 location reports manually added by end-users within the past two weeks.  

Image Manual Check-ins

Manual Check-ins

Latest Alerts

This widget provides you with an incident feed for all the alerts published within the past 24 hours globally. You can select what countries you want to display alerts from. When clicking on an incident, you will have access to in-depth information on the time and date of the incident, the risk level, risk category, together with general advice. On the Alert page, you also have access to a Message All Affected button that opens the Communication module with the relevant users added as recipients.

Image Latest Alerts

Latest Alerts

Partner Dashboard Overview

To reduce the time and friction that comes with manually switching security views for different accounts, we developed the Partner Dashboard. The Partner Dashboard is built for assistance providers with multi-account capabilities and provides you with a single view of the aggregated risk information for all your clients’ accounts.  

Image – Partner Dashboard Overview

partner dashboard overview

Account Filter

The account filter gives a clear overview of all your accounts and their associated groups as well as lets you control the dynamic risk information displayed in the widgets. 

Just tick the checkboxes for the specific accounts and groups you wish to see information from and press “Apply Filter”.  

All filters on the dashboard are stored between sessions are stored in the browser, which means that if the user is logged in on the same computer and browser, the filter settings will persist between sessions. 

Image – Account filter

account filter partner dashboard


The alerts widget lets you identify threats with a filtered list of alerts relevant to your organization. It displays all alerts near any user, facility, or travel booking destination and states the potential impact across your connected accounts.  

You can quickly resolve alerts, filter them based on user preference, and download data for external analysis. 

Image – alerts widget

Alerts landing page

Click “Go to alert” on an alert in the widget to access a detailed view of the incident that has taken place.

In the area

At the bottom of the landing page for the alert, you find a section called “In the area”. This part of the view contains information on everyone potentially affected by the alert and displays that information under the three headings: “Users in the area”, “Upcoming travel bookings” and “Facilities in area”.

Note: the users included were located within the area of the incident during the alert publication, or have traveled into the area up to 24 hours after the alert was published.

From here you find additional contextual information for each affected user:

  • Position type: displays information on what kind of location settings the user has set in the app. Non-app users will show travel booking in this field. 
  • Latest location report: gives indication on when the user’s app sent the latest location report, or when location data from a travel booking was processed. 
  • Near event location: displays information on why the user is considered affected by the alert. For example, “Within Range” states that the user has an exact location report that lies within one of the radius of the alert. “In Region” means that the user either has a higher level of privacy settings in the app and the alert is published within the same region. 
  • At the right-hand side, you find information on if the user has the app installed, if they have clicked “I’m OK” in the app under the relevant alert and if the user has an ongoing emergency triggered. 

Ensure your people’s safety by clicking the “message users” button and message all affected. For efficient communication, filter out the ones who have not reported that they are OK, in the context of the alert.  

As a measure of protecting your clients’ data privacy, you must communicate with the different accounts separately and can thereby not contact all people across accounts at the same time.  

Image – alerts landing page


Identify an ongoing emergency

  • Whenever there is an ongoing emergency, there will be a red, flashing icon in the sidebar menu for the Partner Dashboard
  • If enabled by the administrator, sound notifications will be triggered for incoming emergencies. 
  • In the list of accounts, there will also be a red warning triangle next to the account with an ongoing emergency:

Emergency widget

The emergencies widget gives you a clear overview of all ongoing emergencies, together with relevant contextual information about the user.

If you click the button “show details” you will be shown the user’s last location report, last contact with the app, and information on when the emergency was initiated. From here you are also able to follow up with your emergency response and communication. 

Emergencies will remain in the list until it has been resolved by an admin, which is handled by clicking “Show Details”. 

Whenever an end-user presses the emergency button in the Safeture mobile application, an emergency is activated in the system. The emergency widget in both the normal dashboard and Partner Dashboard will then automatically update within seconds.  

Image – Emergencies

Country Risk Exposure

Identify which users are exposed to high levels of country risk. 

The country risk exposure widget displays in a clear way which people and facilities are exposed to higher degrees of risk than others, determined by a country’s overall risk level.  

To give each admin the option to focus on what is relevant, the widget can be filtered based on individual countries as well as risk levels. 

Similar to the alerts widget, each risk level is followed by the number of users, upcoming travel bookings and facilities that are exposed to the risk level. 

To see details of which countries users/facilities are located in, each row can be expanded by clicking “Show Details”. The same information is displayed but divided into different countries. To see details on each country, each row can be expanded even further.

Image – Country Risk Exposure

Security Overview Video

Security Overview

The Security Overview section gives you a map overview of all your users and facilities together with the location of recent incidents. It allows you to quickly identify who might be at risk and communicate with them to make sure they are OK. With the Quick Selector feature, you also have the option to select an area on the map and directly communicate to everyone within that area.  

You can choose between several map views — including Risk Map, Covid-19 Map, Default Map, and Satellite Map — to which you can add information layers to customize your view.

Risk Map

In the Risk Map, all countries are given a color based on their overall risk level. You can click on a specific country to get more in-depth risk information. Our risk assessment methodology is based on ten risk categories and five risk levels produced by our internal team of risk analysts. You also have the option to edit risk information to align it with any requirements you might have.

Read more about our risk assessment methodology.

Image Risk Map

Risk Map

Covid-19 Map

The Covid-19 Map illustrates the total number of confirmed Covid-19 cases in a region or country in the last 30 days. You can also add Covid-related information layers, such as Covid-19 restrictions and quarantine areas, to the map, for a complete global update.

Information Layers

  1. Quarantine Areas

Quarantine Areas imposed by the local government are marked with a squared pattern, as shown in the image above.

  1. Covid-19 Restrictions

When adding Covid-19 restrictions as an information layer to the map you are provided with insights regarding international travel restrictions, including requirements for PCR testing on arrival and departure, internal restrictions (workplace closings, cancellation of public events, restrictions on gatherings, etcetera) and information from airline operators in the country.

  1. Travel Warnings

Travel Warnings are all geographical areas where you currently are advised not to travel by ministries of foreign affairs.

  1. Alarmsignale

Another information layer you can plot on the map in the Security Overview section is Alerts, which are notifications about incidents within any of the following categories:

  • Civil Unrest
  • Crime
  • Environment
  • Health and Medical
  • Infrastructure and Transport
  • Insurgency
  • Armed Conflict
  • International Relations
  • Kidnap
  • Political Stability
  • Terrorism

All alerts are also assigned a risk level and impact radius by Safeture’s analysts. The impact radius is represented by a circle around the incident on the map, which is dynamic and varies depending on whether it is seen as a local or country-wide incident. The radius can be set to a distance between 10 km and 1000 km. An incident can also have multiple impact locations.

Read more about our risk assessment methodology on Safeture’s website.

If any employee or facility is located within the radius of the incident, the Safeture Platform will identify the threat and notify Administrators immediately. The end-user will get an alert and information about the event and advice on how to act. For medium- and high-risk alerts, end-users are also requested to confirm that they are OK in the Safeture Mobile Application.

Learn more about the alert publication process on Safeture’s website.

Image Information Layers

Information Layers

Company Assets

  1. Personnel

If you tick the Personnel box, the system will plot all users on the map. The icons representing your users are given different colors based on their position accuracy, which reflects the privacy levels set in the Safeture Mobile Application.  

  • Exact Location 

For users with a blue icon, exact GPS coordinates are given.

  • City Level 

For users with their privacy filter set to City Level, their position is anonymized to within a 20 x 20 km square.

  • Region / State 

This displays just the region or state where the employee is located. The subregions available in the system are defined by the ISO 3166-2 standard, which means that countries are divided into states, regions, provinces, counties, or similar.

  • Position older than 24 hours

A striped icon signals that there is no up-to-date location report for that user.  The threshold for when a location report should be marked as old can be configured in the Settings section of the Web Portal.

  • Emergency 

When an end-user has activated the emergency button, the icon will turn red and flash as a configurable audio alert is activated. 

  • Missed Scheduled Check-in

In any case of a missed check-in, the user’s icon will turn yellow. 

  • Airport/Hotel Position

In addition to phone locations provided through the Safeture Mobile Application, the Safeture Platform can also position employees through travel booking data. This is done by integrating with your Travel Management Company (TMC) to stream the travel data to the platform.

  1. Facilities

Any static location, such as your offices, factories, warehouses, stores, etcetera can be added as a facility and plotted on the map to identify any potential threat to the people working there.

Image Company Assets

Filtering of users

In the users section of the new filtering menu, you can filter your people based on:

  • Customer – choose desired account
  • Subscription – subscription number
  • Ort – countries
  • Groups – groups of users
  • Status – active or inactive
  • Home – home or traveling users.

You can also manually add people by searching for a name, phone number, or country.

filtering users

Filtering of incidents

In the section for incidents, you can customize the display of incidents based on:

  • Ort – country
  • Scope – time interval
  • Severity – low, medium or high-risk alerts.
  • Publisher – either Safeture or an external organization

Updates has also been made to the dashboard where you now can find a link to edit the countries you would like to see alerts from in the dashboard’s incident feed from the last 24 hours.

Filtering of risk

In the section for risk categories, you can choose to see the risk levels for each country given a specific risk category.