The app is available worldwide, with the following exceptions:
- Android: Not available in Brunei and North Korea.
- iOS: Not available in Brunei and North Korea.
The app is available worldwide, with the following exceptions:
Yes, the Safeture platform supports single sign-on that allows you to use external identity platforms that are already used within your organization and thereby remove all administration of managing users. Please contact email@example.com to enable the feature and start integration (Some configuration will have to be done in your own Identity Provider service, such as ADFS, AzureAD, Google G-Suite, etc)
Yes, and it is tested yearly.
Click the link to read about all of Safeture’s Data Protection Measures:
If you have received the service through your employer then the employer is the data controller. If you have purchased the service as a consumer directly from Safeture then Safeture is the data controller.
The data processor is Safeture AB and the processing of data is conducted in Sweden.
Categories of end-user’s personal data :
* required data for the service to function properly
The personal data that is processed includes all the above. In the Web Portal, you can also add data are the following non-mandatory fields: Address, Zip Code, City, State, Department, Nationality, Gender, Job title, Passport number, and Line manager.
We update our database with cancellations and updates accordingly, both by manually scanning the source and by receiving automatic Passenger Name Record (PNR) updates. The manual scan for updates is performed at a schedule of 168h, 72h, 48h, 24h, 6h, and 1h before departure for each trip, to make sure our data is up to date. Delays are checked up until the actual departure.
Yes, you are not limited to only using Safeture’s own alerts. If you as an Administrator may wish to publish additional alerts yourself, the Custom Alerts feature enables you to do so. Click here to read more about Custom Alerts. The information you need to create a new alert is a title, risk category, severity degree (low, medium or high risk), text about the event, advice on how to act, a location, and selected affected countries.
The Country Editor gives you the option to customize the Country Information. The information is categorized under the following headings: Overview, Travel, Culture, Medical, Covid-19, and My Organization Information. The changes done will be reflected both in the Safeture Mobile Application and Web Portal.
The system allows Safeture to locate the user based on the location of the device when the app is running (even when the App is not being used, but just running in the background) and when the user consents with the geolocation function.
No. Although use and battery consumption can vary between individual devices, the app and the system has been optimized to keep good battery life, while at the same time offering good location tracking. Typically, the app only consumes a few percents of battery per day, when in background mode. This is much less than most other popular applications such as Facebook etc.
Yes, internet access is required for the Safeture Mobile Application to work as intended. However, the app keeps all previously viewed information locally on your phone and it will be available while offline. Some communication can still occur via SMS. You will of course still be able to receive SMS from the Safeture platform without internet access.
When offline, your latest location sent to the servers will be shown in the Web Portal, but no updates will be sent until the app goes online again.
When the app is kept in the background, your location will be updated around once every hour. This will keep battery consumption at a relatively low level, but still, keep the app updated to make sure you receive relevant alerts close to your location. The location will be updated more frequently if you are traveling or if you are using the app actively.
The accuracy of location reporting mainly depends on whether the app can get proper satellite coverage. Problems might occur, either when being indoors or close to tall buildings. There are other factors that influence accuracy as each device’s GPS accuracy may differ.
Other apps might have a few meters better accuracy by enabling a constant GPS flow. However, these apps will drain your phone’s battery fairly quickly. Normally, Safeture gets an accuracy of around 100m to keep the battery consumption at a low level, and in order to ensure a good balance between accuracy and battery consumption.
Yes. The Check-in button is located at the top of the home page and is used to send up-to-date location reports to the Safeture Platform with respect to the end-user’s privacy settings.
If Scheduled Check-ins are added as an additional service, Administrators can set certain dates and times when end-users will get notified of when to check-in as a measure of ensuring their employees’ safety. If a check-in deadline is missed by one or several users, the system will trigger notifications to alarm the Administrators. Click here to read more about Scheduled Check-ins.
Yes. Even if your mobile device cannot access the internet and you are experiencing an emergency you can still share your position and initiate emergency mode.
All data sent to or from Safeture is encrypted in transit using HTTPS/TLS1.2+. Our API and application endpoints are minimum TLS1.2 and score an “A+” rating on Qualys SSL Labs‘ tests. This ensures we only use strong and correct cipher suites and have features such as HSTS and Perfect Forward Secrecy fully enabled. We also encrypt data at rest using an industry-standard AES-256 encryption algorithm.
Yes, two-factor authentication is enabled by default and is enforced on Administrators unless Single Sign-on (SSO) is enabled. The 2FA-code can be provided to the Safeture Mobile Application through push notifications, by e-mail and/or by SMS (default).
We have SAML Single Sign-on (SSO), 2-factor authentication (2FA), and strong password policies on all hosting services to ensure protected access.
Safeture uses the PBKDF2 (Password-Based Key Derivation Function 2) function to generate password hashes and enforces a complex password standard (minimum 10 letters, at least one capital letter, at least one lower case letter, and at least one number). This only applies to clients who do not have SSO enabled. Password hashes are not stored in the Safeture database for customers that use SSO.
Two-factor authentication is enabled by default and is enforced on Administrators unless SSO is enabled. The 2FA-code can be provided to the Safeture Mobile Application through push notifications, by e-mail and/or by SMS (default).
Data is deleted after 3, 6, 12, and 18 months, depending on the sensitivity of the data.
Safeture uses Fortlax and AddPro data centers, both of which are ISO/IEC 27001:2013 certified. The data and services are hosted in Sweden and are not subject to the US Cloud Act.
Safeture has built its Information Security Management System based on the ISO/IEC 27002:2013 controls to ensure the best practice protection controls are implemented based on industry standards and we are compliant with applicable local, federal and state regulations, as well as industry standards.These policies are updated frequently and communicated to all employees.
Yes. Twice a year we engage alternating independent third-party security experts to perform detailed penetration tests on the Safeture Platform and network, and full source code reviews. Customers are also encouraged to perform their own independent penetration tests.
Yes. End-users control how exact they want their position to be, which further reflects what privacy level the end-user select in the privacy settings of the Safeture Mobile Application. Click here to read more about what privacy levels are offered.
Yes. As a measure of protecting end-user’s privacy and integrity, Safeture put them in complete control. End-users can choose to disable location sharing completely or, if enabled, set their own privacy level directly in the Safeture Mobile Application. Click here to see what privacy levels you can choose from.
Safeture is not a surveillance company. Our primary purpose of the positioning is to deliver specific, accurate, and necessary safety information tailored to the country/location you are traveling to or based in at the moment. The secondary purpose is that the positioning system can be used in case of an incident or emergency to locate an end-user’s last known location to send help.
Protecting end-user privacy is at the core of Safeture’s values and something we work hard to achieve it in all aspects. Below you find measures implemented with regards to end-user privacy: