When an incident occurs, time is precious. Therefore, we have put usability at focus for you to quickly get your message through to the right group of people.
In the Admin Portal, we have added four new submenus to the messaging module for you to immediately get started with your desired action.
1. Quick Add
Add the right recipients – through quick add or advanced filtering. The new search bar lets you search for the right employee, group, facility or other recipient/-s.
2. Advanced Filtering
If desired, you can also use the advanced filtering that lets you select multiple people at the same time, with a shared parameter – such as a country, an upcoming travel booking to a specific airport at a specific time, etc. You can narrow down the filtering as much as you like and can also add multiple filters for the same message.
Note: If you select multiple parameters in the same filter, the recipients need to share all parameters to be added. If that is not desired, you can add each parameter in a separate filter.
The Polygon Tool that lets you select recipients on the map in the Security Overview is also embedded in the advanced filtering:
You can quickly set your sending options based on the type of message you are sending:
* Depending on your agreement, this option might incur extra cost per SMS sent. If this is disabled, the system will choose a less advanced SMS route and there will be no send retries upon failed deliveries.
Save message settings and dynamic filters for next time.
For more information contact our Customer Development Team: firstname.lastname@example.org
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