Product/Product Details

Product Details

Detailed information on platform functionality.

Mobile Application

In-depth information on the Safeture Mobile Application.

Web Portal

In-depth information on the Safeture Web Portal​.

Processes

Learn more about the processes that the Safeture Platform is built upon.

Risk Assessment Methodology

Learn more about the assessment behind the risk levels.

All Product Details

Analytics Video

Analytics Overview

The Analytics module presents data within a variety of categories, including travel, alerts, emergency response, and platform usage.

Most data views offer options to filter the displayed data in several ways. By filtering or clicking on different parts of the data in the charts, you can drill down to a more granular level.

Note: No personal information is visible within the Analytics module, and the data presented in the Analytics module reflects your organization’s Data Retention Policy.

Travel Risk

The Travel Risk section provides you with information on the number of travel bookings per month, with higher risk bookings distinguished from the rest. You can also select an area on the world map to only include data from in the chart.

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analytics travel risk

Travel

The travel section provides information on the number of PNRs (Passenger Name Records) per month from integrated Travel Management Companies and/or parsed data via email. Other type of travel data included are the number of bookings, travelers, Co2 emissions (estimated tonnes) and kilometers traveled.

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Alerts

The Alerts section allows you to analyze alerts that have been published on the platform. The source of the alerts includes both alerts published by Safeture’s analysts, as well as any Custom Alerts or third-party alerts. This section gives you the option to drill down into alerts per category, country, and month. 

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Message

The Message tab displays data on messages that have been sent through the platform. Messages are organized into the following categories: 

  1. Push messages: Any kind of push message sent to app users (alerts, chat requests, flight information, etc.).
  2. SMS Sent: Number of SMS messages sent from the platform. 
  3. SMS Delivered: The number of successfully delivered SMS messages. 
  4. SMS Admin Messages: The number of custom SMS messages sent by an admin from within the Web Portal.
  5. Welcome Messages: All welcome messages sent to users crossing a border. Normally sent as SMS messages but can also include push messages.

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analytics message

Emergency

In the emergency section, you find data connected to your emergency management. Here you find data onIn the Emergency section, you’ll find data connected to your emergency management. This includes data on the total number of emergencies — i.e. when the end-user has pressed the emergency button in the Safeture Mobile Application. The section also displays the average minutes it has taken to resolve an emergency, as well as the maximum minutes to resolve an emergency. You can easily make historical comparisons to see if your emergency response is improving or not.

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Analytics Emergency

App Usage

The App Usage section displays a detailed view of all user interactions in the Safeture Mobile Application. It identifies what type of content end-users are clicking on, the number of unique user sessions, actions, etc.

  1. Number of Sessions: A session is defined as the time from when a user opens the app until the app is closed.
  2. Number of Actions: An action is any type of click inside the app.
  3. I’m OKs: The number of clicks on the I’m OK button available on high- and medium-risk alerts. 

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Web Usage

In this section, you’ll find charts of the number of logins on the Safeture Web Portal and the number of sessions.

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web usage analytics

Devices

The Device section displays information on the different mobile operating systems used by the end-user. Both major and minor versions of Android and iOS are represented, as well as a country overview for each version.

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analytics devices

Device Installations

The Device Installations tab displays the number of active app installations and metadata.

  1. Current users: Reflects the current number of active apps. Note that some users might have more than one app/device, meaning the user will be represented twice in the data.
  2. Users with Country Tracking: Reflects how many apps, out of the currently active apps, have disabled exact location in favor of country-level positioning.
  3. Users with Exact Tracking: Reflects how many apps, out of the currently active apps, have enabled exact location.
  4. % of Users with Exact Tracking: Reflects a quota of the two above sections.

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analytics device installations

Users Video

Users Overview

In the Users module, you can manage all user roles, groups, permissions, and hierarchies. The Users module enables Administrators (internal ones or through a service provider) to add, amend, or delete users outside of any integration with your HR systems. Below you’ll find explanations of the different user types in the Safeture Platform.

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Users

The Users section includes a list of all end-users, i.e., the type of users who interact with the Safeture Platform through the Safeture Mobile Application. You can either invite end-users individually or import multiple ones at the same time via a spreadsheet.

The User section enables you to organize and group end-users based on which department they belong to or another relevant grouping parameter. You can also assign user tags based on common denominators such as country, role, etc., to improve segmentation and targeting. You are also given the option to connect an end-user to a specific facility.

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Add user

Administrators

In the Safeture Platform, there are two different types of Administrators:

Super Administrator: The Super Administrator has a complete overview and unlimited access to all users connected to your subscription/account. Depending on the size and organizational structure of your company, the person who is assigned this role might vary. For a larger company, the Super Administrator might be the Security Manager. While for a smaller company, it might be the CEO or HR Manager. If you have outsourced such a function to a security or medical provider, they might be the ones assigned this role.

Group Admin: The Group Administrator is below the Super Administrator. They are the ones that manage and control specific groups within the Safeture Platform, such as for a department, country, or other factors that distinguishes groups from others. The Group Admins have limited access in the sense that they can only view the users connected to the group they are Administrators over. They cannot view other Administrators either, and their access to certain modules within the platform can also be limited.

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Groups

The Groups section presents an overview of all your groups and their members. Here, you can categorize users and give Group Administrators access and control.

You can set up a group as a “default group” that’s automatically assigned to all new app users that have not been assigned a group. You can then change the group a user belongs to in the User section.

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groups list

E-learning

The Users module is where you can follow your users’ e-learning progress. You can also view users who have completed the required courses and those that have not and send invites to the desired group of recipients.

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e-learning users

Contacts

A user who is connected to a facility is called a contact. A contact can be connected to one or more facilities and is not required to have the Safeture Mobile Application. Instead, their location is static because their documented location will be equal to the facility location that they are connected to.

Add Contact

Add Contact 2

Traveler

A Traveler is a user that has been assigned the role of a traveler, meaning that he or she can be connected to a Passenger Name Record (PNR).

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Country Information Video

Country Information Overview

In both the Web Portal and Safeture Mobile Application you can easily access our large database of country-specific information. For the Web Portal, this information is found in the Country Information Module that contains information about 230 countries in total. For each country, you find risk assessments, information on security issues, passport and visa requirements, medical information, and many other topics.

Country information is constantly updated and reviewed. Important information, such as the safety section, is updated within days of a significant change. Less critical information, such as “Cultural Do’s and Don’ts” and “Geography“, is generally reviewed and updated on a quarterly basis.

On receipt of a travel booking, the employee will automatically receive a link via email and app notification with the travel booking details as well as country information for the specific destination. In addition, on arrival in the destination country the employee will receive a welcome to country message with a link to the country information.

All information is sectioned under the following categories:

Overview

Here, you find general practical information about a country relevant to you before traveling there. For example, what currency is used, the international dialing code, if there is a need for you to bring a voltage transformer or not, information on seasonal variations in weather, etcetera.

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overview tab

Alerts

The Alerts section presents a summary of all alerts published within the selected country. You can click on any alert of your interest to access additional information about the incident that has occurred, its assigned risk level, advice on how to act, etc.

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Risk

In the section called Risk, you find the Overall Risk Level for the selected country assigned by Safeture’s Analytical Team. This Overall Risk Level is weighted based on the different risk levels for each of the ten risk categories. You also get detailed risk information connected to each of the ten different risk categories.

Read more about our Risk Assessment Methodology.

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country risk

Travel

Contains information on international and domestic travel conditions for the country, including passport and visa rules.

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Culture

Contains various cultural information like information sources, dos and don’ts, female traveler advice, etcetera.

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Medical

Contains information on medical facilities and general health concerns.

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