The web portal is your primary safety management tool as a Safeture administrator. The web portal will give you a real-time overview of essential security data for your organization. By integrating all your travel data, HR databases, risk intelligence, or other systems you already have in place, you get a single access point to your risk- and crisis management.
The web portal is built upon different modules. Click on a specific module you wish to learn more about in the menu to the left.
The Dashboard gives you a quick overview of your current risk situation. As an administrator, it allows you to identify events that require you to act quickly (such as ongoing emergencies), end-users that are near incidents, missed scheduled check-ins, travelers in risk zones, etc. The widgets on the Dashboard reflect only relevant information.
The User Overview widget lists the users who are traveling and those who are not. Traveling is defined as being located outside the employee’s home country, which is automatically detected or set manually. The widget also shows you any employees who have arrived in a new country within the last 24 hours, the number of emergencies, and a list of users registered within the last week.
If an end-user presses the Emergency button in the Safeture Mobile Application, a new widget will appear on the Dashboard, presenting information about the emergency. The Resolve button allows you to view details about the end-user and mark the emergency as resolved, which ends with a short incident report.
Here, you’ll find information on changes to any risk level, both increases and decreases, during the last seven days. You can also download a full list of risk levels for all countries as an Excel file.
A separate widget will appear on the Dashboard when the deadline for a check-in has been missed. It features the option to either read more or message that employee directly.
Here, you’ll find a list of all employees that have reported “I’m OK” in response to a medium or high-risk alert, together with information on the incident.
If any user is located within the boarders of a country with an overall risk level of high, information with the names of those affected will appear in this widget on the Dashboard. The Message button allows you to quickly communicate with them to ensure their safety.
Note: The threshold for the severity of risks displayed here is set by default to high, but this can be re-configured on an account level as a part of the onboarding process. The threshold is used to define which users are included in these sections of the Web Portal.
If any user is located within the impact radius of a recent high-risk incident, information with the names of those affected will appear in this widget on the Dashboard. The Message button allows you to quickly communicate with them to ensure their safety.
Note: The threshold for the severity of risks displayed here is set by default to high, but this can be re-configured on an account level as a part of the onboarding process. The threshold is used to define which users are included in these sections of the Web Portal.
This widget presents a list of all facilities with a recent high-risk incident nearby. Once again, you are given the opportunity to read more about the incident and message the facility contacts listed for that facility.
Here, you’ll find the total number and full list of all employees with travel bookings to countries with risk levels currently considered high or above.
Note: The threshold for the severity of risks displayed here is set by default to high, but this can be re-configured on an account level as a part of the onboarding process. The threshold is used to define which users are included in these sections of the Web Portal.
Here, you’ll find all chats prioritized by if they have any unread messages or not, so you can read up on missed ones. The chats can be accessed by an Administrator.
This widget lists the last 20 location reports manually added by end-users within the past two weeks.
This widget provides you with an incident feed for all the alerts published within the past 24 hours globally. You can select what countries you want to display alerts from. When clicking on an incident, you will have access to in-depth information on the time and date of the incident, the risk level, risk category, together with general advice. On the Alert page, you also have access to a Message All Affected button that opens the Communication module with the relevant users added as recipients.
To reduce the time and friction that comes with manually switching security views for different accounts, we developed the Partner Dashboard. The Partner Dashboard is built for assistance providers with multi-account capabilities and provides you with a single view of the aggregated risk information for all your clients’ accounts.
The account filter gives a clear overview of all your accounts and their associated groups as well as lets you control the dynamic risk information displayed in the widgets.
Just tick the checkboxes for the specific accounts and groups you wish to see information from and press “Apply Filter”.
All filters on the dashboard are stored between sessions are stored in the browser, which means that if the user is logged in on the same computer and browser, the filter settings will persist between sessions.
The alerts widget lets you identify threats with a filtered list of alerts relevant to your organization. It displays all alerts near any user, facility, or travel booking destination and states the potential impact across your connected accounts.
You can quickly resolve alerts, filter them based on user preference, and download data for external analysis.
Click “Go to alert” on an alert in the widget to access a detailed view of the incident that has taken place.
In the area
At the bottom of the landing page for the alert, you find a section called “In the area”. This part of the view contains information on everyone potentially affected by the alert and displays that information under the three headings: “Users in the area”, “Upcoming travel bookings” and “Facilities in area”.
Note: the users included were located within the area of the incident during the alert publication, or have traveled into the area up to 24 hours after the alert was published.
From here you find additional contextual information for each affected user:
Ensure your people’s safety by clicking the “message users” button and message all affected. For efficient communication, filter out the ones who have not reported that they are OK, in the context of the alert.
As a measure of protecting your clients’ data privacy, you must communicate with the different accounts separately and can thereby not contact all people across accounts at the same time.
Identify an ongoing emergency
Emergency widget
The emergencies widget gives you a clear overview of all ongoing emergencies, together with relevant contextual information about the user.
If you click the button “show details” you will be shown the user’s last location report, last contact with the app, and information on when the emergency was initiated. From here you are also able to follow up with your emergency response and communication.
Emergencies will remain in the list until it has been resolved by an admin, which is handled by clicking “Show Details”.
Whenever an end-user presses the emergency button in the Safeture mobile application, an emergency is activated in the system. The emergency widget in both the normal dashboard and Partner Dashboard will then automatically update within seconds.
Identify which users are exposed to high levels of country risk.
The country risk exposure widget displays in a clear way which people and facilities are exposed to higher degrees of risk than others, determined by a country’s overall risk level.
To give each admin the option to focus on what is relevant, the widget can be filtered based on individual countries as well as risk levels.
Similar to the alerts widget, each risk level is followed by the number of users, upcoming travel bookings and facilities that are exposed to the risk level.
To see details of which countries users/facilities are located in, each row can be expanded by clicking “Show Details”. The same information is displayed but divided into different countries. To see details on each country, each row can be expanded even further.
The Security Overview section gives you a map overview of all your users and facilities together with the location of recent incidents. It allows you to quickly identify who might be at risk and communicate with them to make sure they are OK. With the Quick Selector feature, you also have the option to select an area on the map and directly communicate to everyone within that area.
You can choose between several map views — including Risk Map, Covid-19 Map, Default Map, and Satellite Map — to which you can add information layers to customize your view.
In the Risk Map, all countries are given a color based on their overall risk level. You can click on a specific country to get more in-depth risk information. Our risk assessment methodology is based on ten risk categories and five risk levels produced by our internal team of risk analysts. You also have the option to edit risk information to align it with any requirements you might have.
The Covid-19 Map illustrates the total number of confirmed Covid-19 cases in a region or country in the last 30 days. You can also add Covid-related information layers, such as Covid-19 restrictions and quarantine areas, to the map, for a complete global update.
Quarantine Areas imposed by the local government are marked with a squared pattern, as shown in the image above.
When adding Covid-19 restrictions as an information layer to the map you are provided with insights regarding international travel restrictions, including requirements for PCR testing on arrival and departure, internal restrictions (workplace closings, cancellation of public events, restrictions on gatherings, etcetera) and information from airline operators in the country.
Travel Warnings are all geographical areas where you currently are advised not to travel by ministries of foreign affairs.
Another information layer you can plot on the map in the Security Overview section is Alerts, which are notifications about incidents within any of the following categories:
All alerts are also assigned a risk level and impact radius by Safeture’s analysts. The impact radius is represented by a circle around the incident on the map, which is dynamic and varies depending on whether it is seen as a local or country-wide incident. The radius can be set to a distance between 10 km and 1000 km. An incident can also have multiple impact locations.
Read more about our risk assessment methodology on Safeture’s website.
If any employee or facility is located within the radius of the incident, the Safeture Platform will identify the threat and notify Administrators immediately. The end-user will get an alert and information about the event and advice on how to act. For medium- and high-risk alerts, end-users are also requested to confirm that they are OK in the Safeture Mobile Application.
Learn more about the alert publication process on Safeture’s website.
If you tick the Personnel box, the system will plot all users on the map. The icons representing your users are given different colors based on their position accuracy, which reflects the privacy levels set in the Safeture Mobile Application.
For users with a blue icon, exact GPS coordinates are given.
For users with their privacy filter set to City Level, their position is anonymized to within a 20 x 20 km square.
This displays just the region or state where the employee is located. The subregions available in the system are defined by the ISO 3166-2 standard, which means that countries are divided into states, regions, provinces, counties, or similar.
A striped icon signals that there is no up-to-date location report for that user. The threshold for when a location report should be marked as old can be configured in the Settings section of the Web Portal.
When an end-user has activated the emergency button, the icon will turn red and flash as a configurable audio alert is activated.
In any case of a missed check-in, the user’s icon will turn yellow.
In addition to phone locations provided through the Safeture Mobile Application, the Safeture Platform can also position employees through travel booking data. This is done by integrating with your Travel Management Company (TMC) to stream the travel data to the platform.
Any static location, such as your offices, factories, warehouses, stores, etcetera can be added as a facility and plotted on the map to identify any potential threat to the people working there.
In the section for incidents, you can customize the display of incidents based on:
Updates has also been made to the dashboard where you now can find a link to edit the countries you would like to see alerts from in the dashboard’s incident feed from the last 24 hours.
In the users section of the new filtering menu, you can filter your people based on:
You can also manually add people by searching for a name, phone number, or country.
Safeture (founded in 2009) is a Software as a Service (SaaS) company based in Sweden. The company offers a complete platform designed to handle safety and risks for employees, wherever they are.
Through world-leading technology and innovative solutions, Safeture helps risk management- and assistance providers secure their clients, global companies, and organizations to protect what matters most – their people.
The Safeture share is listed on NASDAQ First North Growth Market Stockholm (ticker: SFTR). Erik Penser Bank AB is the Certified Adviser.
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