The web portal is your primary safety management tool as a Safeture administrator. The web portal will give you a real-time overview of essential security data for your organization. By integrating all your travel data, HR databases, risk intelligence, or other systems you already have in place, you get a single access point to your risk- and crisis management.
The web portal is built upon different modules. Click on a specific module you wish to learn more about in the menu to the left.
Get a better overview by clustering the elements displayed on the Risk Map.
When zooming out on the map in the Web Portal with the cluster option is enabled, incidents, users, and facilities will be displayed in clusters.
The cluster of incidents is given the color of the highest severity out of the clustered incidents and will display a blue polygon presenting the outer bounding border of all incidents when hovering the icon.
Note: All filters and options are stored in the browser’s local storage, which means they will remain as they were between sessions and when navigating back and forth on the Web Portal.
In the section for risk categories, you can choose to see the risk levels for each country given a specific risk category.
In the section for incidents, you can customize the display of incidents based on:
Updates has also been made to the dashboard where you now can find a link to edit the countries you would like to see alerts from in the dashboard’s incident feed from the last 24 hours.
In the users section of the new filtering menu, you can filter your people based on:
You can also manually add people by searching for a name, phone number, or country.
Identify which users are exposed to high levels of country risk.
The country risk exposure widget displays in a clear way which people and facilities are exposed to higher degrees of risk than others, determined by a country’s overall risk level.
To give each admin the option to focus on what is relevant, the widget can be filtered based on individual countries as well as risk levels.
Similar to the alerts widget, each risk level is followed by the number of users, upcoming travel bookings and facilities that are exposed to the risk level.
To see details of which countries users/facilities are located in, each row can be expanded by clicking “Show Details”. The same information is displayed but divided into different countries. To see details on each country, each row can be expanded even further.
Click “Go to alert” on an alert in the widget to access a detailed view of the incident that has taken place.
In the area
At the bottom of the landing page for the alert, you find a section called “In the area”. This part of the view contains information on everyone potentially affected by the alert and displays that information under the three headings: “Users in the area”, “Upcoming travel bookings” and “Facilities in area”.
Note: the users included were located within the area of the incident during the alert publication, or have traveled into the area up to 24 hours after the alert was published.
From here you find additional contextual information for each affected user:
Ensure your people’s safety by clicking the “message users” button and message all affected. For efficient communication, filter out the ones who have not reported that they are OK, in the context of the alert.
As a measure of protecting your clients’ data privacy, you must communicate with the different accounts separately and can thereby not contact all people across accounts at the same time.
The alerts widget lets you identify threats with a filtered list of alerts relevant to your organization. It displays all alerts near any user, facility, or travel booking destination and states the potential impact across your connected accounts.
You can quickly resolve alerts, filter them based on user preference, and download data for external analysis.
Identify an ongoing emergency
Emergency widget
The emergencies widget gives you a clear overview of all ongoing emergencies, together with relevant contextual information about the user.
If you click the button “show details” you will be shown the user’s last location report, last contact with the app, and information on when the emergency was initiated. From here you are also able to follow up with your emergency response and communication.
Emergencies will remain in the list until it has been resolved by an admin, which is handled by clicking “Show Details”.
Whenever an end-user presses the emergency button in the Safeture mobile application, an emergency is activated in the system. The emergency widget in both the normal dashboard and Partner Dashboard will then automatically update within seconds.
The account filter gives a clear overview of all your accounts and their associated groups as well as lets you control the dynamic risk information displayed in the widgets.
Just tick the checkboxes for the specific accounts and groups you wish to see information from and press “Apply Filter”.
All filters on the dashboard are stored between sessions are stored in the browser, which means that if the user is logged in on the same computer and browser, the filter settings will persist between sessions.
To reduce the time and friction that comes with manually switching security views for different accounts, we developed the Partner Dashboard. The Partner Dashboard is built for assistance providers with multi-account capabilities and provides you with a single view of the aggregated risk information for all your clients’ accounts.
A Traveler is a user that has been assigned the role of a traveler, meaning that he or she can be connected to a Passenger Name Record (PNR).
The lis of PNRs is designed to keep Administrators informed of any issues related to the incoming PNR data. On this page, you can quickly sort out PNRs with any potential “issues”. The issues relate to mismatches between the traveler data from an incoming/integrated PNR and the existing traveler/user profile in the Safeture system. Below you find a list of PNR issues highlighted in this section of the Travel Data Module:
The number of travelers where the email address of the traveler already exist within the system, but name and/or phone number cannot be matched with the existing user.
The number of PNR traveler profiles that did not have any email address set.
The number of traveler email addresses that contained a blacklisted email address.
In addition to the issues above, the page displays additional information on how many traveler profiles that has been added in the selected filters:
Indicates how many new traveler profiles that has been created, i.e. where no matching contact information was matched with existing users.
The number of travelers that was successfully matched with existing users.
Note: It is also possible to subscribe to a daily email with a summary of the last 24 hours of PNRs, to be able to detect PNR matching issues. The setting is available under the top right settings menu.
The Booking Overview takes you to a page with all your upcoming flights and hotel bookings, including stopovers. Bookings to a high-risk destination are marked to easily be distinguished from the rest.
In the Travel Data Module, under the section of Travel Bookings, you find the Segment Overview button, which takes you to a list of all individual itinerary items. In this view, you can view and export both upcoming and past segments using more advanced filters.
Safeture (founded in 2009) is a Software as a Service (SaaS) company based in Sweden.
The company offers a complete platform designed to manage employee safety and risk/crisis management.
Through world-leading technology and innovative solutions, Safeture helps more than 4 000 companies and organizations to protect what matters most – their employees.
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